Temporarily 21

The retail experience will rely more on the experience than the retail.

Sales are for physical stores.

I’m sitting in the cafeteria of a mall as I write this. It’s one of the many owned by Cadillac Fairview that have converged on sleek styling. Marble counters, faux succulents, LED globe chandeliers. It’s “Boxing Week” so everything is on sale. Some places have…