Speaking Alexa in the Dark

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Yesterday, after coming home from work, I got a rare treat — no power. It was a chance for some quieter time in the home with the family… albeit for one hour.

I tried something weird… I checked if my Echo would respond. I knew consciously that it wouldn’t but I wanted to see how it’d feel speaking it aloud and then being very cognizant of my reaction. What’s interesting is that I had a visceral reaction expecting a response. The room lightened — a sign of my pupils quickly dilating — and I could feel attention move to my ears.

Perhaps this is one of the reasons why false rejection is so annoying. Once we’re conditioned to expect a response, we end up with a cognitive dissonance when one isn’t received. I’m curious how this might apply to other interactions and errors we find annoying.

Independent daily thoughts on all things future, voice technologies and AI. More at http://linkedin.com/in/grebler

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