Today, I set up a Google Home Mini. Setting this up through the Google Home app on Android was seamless. The app discovered the new Google Home and in less than a minute, the setup process was complete.
Please while we update the device’s software. Estimated time: 4 minutes.
I’m paraphrasing the above, but are you frickin’ kidding me? This might be the first time someone experiences your device and you’re making them wait for a software update.
There are two things that are horribly wrong here, Google…
- We shouldn’t know about firmware updates to the Google Home or any connected device. They should happen in the background while we’re sleeping.
- If you absolutely do need to do this, let’s not make it the FIRST EXPERIENCE with the product.
This is easy stuff. Google, you’re at war with Amazon. Every edge helps.