Don’t Brick the Userbase

Building Consumer Devices for the Long Term

Image from NASA

Some tech ages well, some tech doesn’t. When we were working on the Ubi in (a voice-based computer similar to the Echo) in 2012 and 2013, we had no consideration of how the devices would operate after being in use for many years. We didn’t have the means (or knowledge) to test for aging. There were so many moving parts that we also couldn’t account…