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Diving through the weekly “What’s new with Alexa?” email, it’s interesting to see how many of these questions are related to general knowledge. “Alexa, can I eat brie on keto?” is one of the examples. Question / answer (as we called in the Ubi days) is an interesting but not a killer app for voice. There is an endless long tail of questions and no love when you don’t get a question right. While Amazon is farther ahead on voice first hardware, Google is much further ahead on question / answer. It doesn’t matter, though. As long as you can handle the most common questions reliably, people don’t hate on your too much.

Independent daily thoughts on all things future, voice technologies and AI. More at http://linkedin.com/in/grebler

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