Absolutely agree with the article's premise. Companies who have relied on the status quo have stagnated in improving their processes and are now being forced to move forward or die. You can see this with a lot of traditional brick and mortar businesses that have filed for bankruptcy. Online ordering, curb-side pickups, making it easier for gig-based businesses to interface with you, creating experiences - those are what are going to allow businesses to still move forward.

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Independent daily thoughts on all things future, voice technologies and AI. More at http://linkedin.com/in/grebler

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